Doctors hang their diplomas on the walls of their offices because it makes patients feel safer. Good speakers nod inconspicuously and start their speech so that the audience agrees. Sellers in the supermarket give out coupons with stickers. Our lives are full of manipulation. We need to be able to distinguish between them, use them and resist the influence of others.
The course will explain the basic principles of human psychology on which manipulation is based. It will show specific examples of their use: how doctors, managers, salespeople, and speakers use them.
Employees will learn how to:
The course is suitable for all company employees who work with people, participate in negotiations and speak in front of audiences.
SCORM 1.2 / 2004
No time limits on use
No limit is set on the number of Participants